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FAQs
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other popular payment gateways like Apple Pay and Google Pay. All transactions are secure and encrypted.
How long will it take to receive my order?
Delivery times vary based on your location and the shipping method selected at checkout. Typically, orders are processed within 1-3 business days, and delivery takes 5-7 business days for standard shipping. You will receive a tracking number once your order has been shipped.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number on our tracking page to monitor your package’s progress.
Can I return or exchange an item?
Yes, we offer a 30-day return policy. If you’re not satisfied with your purchase, you can return or exchange it within 30 days of receiving your order. Items must be in their original condition, unworn, and with all tags attached. Please visit our Return Policy page for more details.
How do I initiate a return?
To start a return, contact our customer service team at 'info@manchesterservices.com.au' with your order number and reason for return. We will provide you with a return shipping label and instructions.
What if I received a damaged or incorrect item?
We apologize for any inconvenience. If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order, and we’ll be happy to assist you with a replacement or refund.
Can I cancel or modify my order after placing it?
Yes, you can cancel your order for a $6.99 service charge. To be eligible, you must cancel your order within 24 hours of placing it. After this time frame, cancellations will no longer be accepted. To cancel an order, please send an email to 'info@manchesterservices.com.au' with the subject line "CANCEL MY ORDER."
How can I contact customer support?
You can reach our customer support team via email at:
info@manchesterservices.com.au
For all the unanswered questions.
For all the unanswered questions, please email us at info@manchesterservices.com.au and we will get back to you in 24 hours.